What is WELLDONE?
WELLDONE is Wellfit’s new member rewards program designed to help members accumulate points that can be redeemed for various rewards and fun incentives.
Who can sign up for WELLDONE?
All members are automatically enrolled in WELLDONE from their first day of membership, and you receive your initial points just by signing up.
What is the WELLDONE Tiering System?
The WELLDONE Tiering System is determined by your average weekly training frequency. For example, training once a week, twice a week, and so on. After maintaining a consistent frequency for four weeks, you will be placed into a tier that comes with specific benefits.
How do I move up a tier?
To move up a tier, maintain a consistent training frequency. For instance, if you’re currently in Tier 2 by training twice a week, you must train three times a week to move up to Tier 3 and maintain this frequency.
How do I drop to a lower tier?
Your tier will decrease immediately if you complete a week with fewer training sessions than your current tier. For example, if you’re in Tier 4 and train only three times the following week, your tier will drop to 3.
What are the benefits of each tier? COMING SOON!
As you move up the tiers, you’ll enjoy better discounts on Wellfit services, access to exclusive Hungry Wolves discounts, and other special benefits.
How do I earn points?
Points are earned through various activities such as visiting the gym, attending classes, and even downloading the app. For a complete list of ways to earn points, visit our wellfit.me/welldone. We’re continuously expanding the options to earn points.
How much are my points worth?
Every 3 points you earn are equivalent to 1 Dirham. For example, if you have accumulated 3,000 points, that would be worth 1,000 Dirhams.
What can I get with my points?
You can use your points to get limited edition Wellfit apparel, bags, services, and even membership renewals. With enough points, you could even earn a free membership renewal.
How do I redeem my points?
Points can be redeemed at the club with the assistance of our member experience team, who will be happy to guide you through the process.
Can I renew my membership with my points?
Yes, you can renew your membership using your points if you have earned enough. The points must cover the full cost of the renewal. For example, if your membership renewal costs 5,000 AED, you will need 15,000 points.
What if I do not renew my membership?
If your membership is in default or cancelled for more than 60 days, your points will be forfeited.
Can I transfer my points to another member?
No, points are non-transferable. They are earned by you and can only be used by you.
WELLDONE – Redeem Points
COMING SOON!
WELLDONE is in its exciting launch phase, and soon you’ll be able to redeem your points for exclusive in-club services like cold plunge sessions, padel and football pitch rentals, membership renewals, and more. Plus, get your hands on limited-edition Wellfit apparel and merchandise available only through the WELLDONE program! Stay tuned for more.
